Request Return

You have 30 days from the delivery date to request a return.

If you provide false information about a defective product for a return, we reserve the right to refuse this request after careful consideration.

To be eligible for a return:

  • Your item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging.
  • You’ll also need the receipt or proof of purchase.

Please note: We DO NOT accept requests to modify or alter the design, size, or any other feature of the product after purchase.

How Can Customers Return Products?

  1. Contact our support team at to explain your issue and receive a response.
  2. Follow the instructions provided in our email reply:
    • Pack the returned item(s), including a print-off of your purchase confirmation email and the return label.
    • Ship the package to the address indicated on the return label via your local post office or another courier.

You can always contact us with any return-related questions at .

How Will Customers Get the Return Label?

The return label will be sent to you by mail upon approval of your return request.

Damages and Issues

Please inspect your order upon receipt and contact us immediately at if:

  • The item is defective.
  • The item is damaged.
  • You received the wrong item.

We will evaluate your issue and work to resolve it promptly.

Exceptions / Non-returnable Items

The following items cannot be returned:

  • Items purchased during promotions or sales.
  • Items returned due to customer errors such as:
    • Incorrect selection of size, design, or color during the order process.

If you have questions or concerns about a specific item, please contact us.

Exchanges

The fastest way to ensure you get the desired product is to return the original item and place a new order once your return is accepted.

Return Shipping Costs

  • Customers are responsible for covering the cost of return shipping.
  • A restocking fee of $5.00 USD will be applied to all approved returns.

Refunds

Once we’ve received and inspected your return, we will notify you via email about the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 1–2 billing cycles.
  • Refunds do not include shipping fees or taxes.

Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank account again.
  2. Contact your credit card company; it may take time before the refund is officially posted.
  3. Contact your bank, as there may be a processing delay.

If you’ve done all this and still have not received your refund, please contact us at .

Contact Information

For any questions or assistance, please reach out to us:

  • Email:
  • Phone:
  • Address:
  • Website: